1. Plan ahead: Avoid peak seasons (holidays, Middle East trade fairs) when rates typically rise.

2. Consolidate goods for shipment, reduce the number of small individual shipments, and enjoy bulk air freight discounts.

3. Optimize packaging: Minimize unnecessary packaging to lower volumetric weight charges.

Discount Policies: Long-term partners enjoy exclusive rates. We offer customized plans based on shipment volume and cooperation frequency, with direct access to airline cargo space for the most competitive prices.

Our pricing is 100% transparent. The total cost includes four parts:

1. Air freight charge (based on weight/volume).

2. Fuel surcharge (subject to international oil price fluctuations, disclosed in advance).

3. Customs clearance fee.

4. Delivery fee (to your designated address in the UAE, optional).

We provide a detailed fee schedule with no hidden charges.

The process is straightforward, with no need for your direct involvement. Our dedicated customs team is familiar with UAE regulations and prohibited/restricted goods lists.

We handle the entire process: document pre-verification, customs declaration, and dispute resolution. Clearance is usually completed within 1–2 days (excluding special cases), and you only need to provide the required documents.

Yes. Upon delivery, we provide a unique air waybill number. You can track your shipment 24/7 via our platform or the airline's official website. We offer real-time updates on all stages: pickup, departure, transit, arrival, customs clearance, and final delivery, ensuring full visibility.

Standard Limits:

- Maximum piece weight: 1000kg.

- Maximum piece dimensions: 1.5m × 1.5m × 2.0m.

- No minimum weight/volume (even 1kg samples are accepted).

Special Handling: For oversize or overweight cargo, we customize solutions and coordinate special handling with airlines.

Essential Documents:

1. Commercial Invoice (must include product description, quantity, unit price, and total value, in both Chinese and English).

2. Packing List (detailing cargo description, weight, and volume).

3. Air Waybill (issued by us as the freight forwarder).

4. Certificate of Origin (may reduce customs duties for eligible products).

Specialized Cargo: For batteries, liquids, or dangerous goods, additional certificates (e.g., UN38.3 report, dangerous goods certificate) are required.

Air freight is recommended for:

- Time-sensitive cargo (e.g., electronic components, urgent spare parts).

- High-value goods (e.g., luxury items, precision instruments, high-end electronics).

- Small shipments (≤1 cubic meter or ≤500kg, where LCL sea freight is uneconomical).

- Fragile or perishable goods (air transit minimizes damage and spoilage risks).

Air Freight Pricing: Calculated based on the greater of actual weight or volumetric weight. The volumetric weight formula is: Length (cm) × Width (cm) × Height (cm) ÷ 6000. There is no minimum shipment size, making it ideal for small batches.

Key Difference from Sea Freight: Sea freight is charged by volume or container (LCL/FCL) and is slower but more cost-effective for large, non-urgent shipments. Air freight is time-sensitive, with higher costs but no waiting for container consolidation.

Times are categorized by flight type:

- Direct Flights: 2–3 days (excluding customs clearance and delivery at destination).

- Connecting/Transit Flights: 4–7 days (suitable for smaller shipments with slightly less time sensitivity).

We prioritize matching direct flights to guarantee the fastest possible transit.

Major Departure Airports in China: Beijing (PEK), Shanghai (PVG), Guangzhou (CAN), Shenzhen (SZX), and Hong Kong (HKG). We can consolidate cargo from all these locations for air shipment.

Major Destination Airports in the UAE: Dubai (DXB) and Abu Dhabi (AUH). Dubai International Airport (DXB) serves as a key logistics hub in the Middle East, enabling rapid onward connection to all emirates and neighboring countries, ensuring more reliable delivery times.